Managed IT Services for Business
Delivering effective and efficient IT support in today's fast-paced business world is difficult without the right resources and expertise. SIRKit's Managed IT Services provide a proactive, streamlined solution that lets you focus on your business goals and objectives while we protect and manage your technology.
Our Managed IT Services portfolio offers a comprehensive lineup of IT services to support your business:
We offer an extensive and powerful selection of cyber security and managed IT security services that provide essential protection and beyond.
The future of business lies in the cloud, and SIRKit, a premier managed IT service provider, specializes in building robust, scalable and secure cloud-based solutions.
SIRKit’s Proactive Team delivers a dedicated vCIO (Chief Information Officer) and Compliance Analyst who integrate deeply with your business to ensure your systems are always advancing, secure and prepared for the future.
When issues arise, swift and effective support is critical. Our Help Desk team is committed to delivering top-tier customer service backed by SLAs (Service Level Agreements).
Co-Managed IT is a flexible solution that combines your internal IT expertise with SIRKit’s specialized services. We take care of specific services for you, creating a strong team, together.
Experience and precision matter when it comes to IT projects. As a leading MSP in Canada, SIRKit’s dedicated Projects Team provides expert consulting, planning, guidance and execution for IT projects of any size.
As a Microsoft Solutions Partner, SIRKit delivers Microsoft 365 solutions, including full tenant deployments, migration, security compliance, backup, support and licensing. Our experts can help your business with Microsoft Entra, Intune, Azure, E-mail, Teams, SharePoint, OneDrive and more.
Since 2008, SIRKit has been dedicated to building long-term partnerships, protecting our clients, and empowering their businesses. Our commitment as a proactive, security-first Managed IT Company sets us apart in a crowded market. We don’t just provide IT support—we offer strategic, value-based services that align with your business objectives and keep your systems secure, efficient, and optimized.
Boost Productivity and Cut Costs with Managed IT Services
Technology issues create unique challenges for businesses:
- Security breaches can expose sensitive data, leading to significant financial losses and reputation damage.
- Downtime disrupts operations and reduces employee productivity.
- Slow systems frustrate employees, causing delays and lowering overall efficiency.
- On-going issues and repeat problems often persist due to less experienced technicians or poor customer service, leading to repeated disruptions and growing frustration.
Keeping your cloud and IT infrastructure current is another constant struggle. Deciding when and what to upgrade can be overwhelming, often resulting in overspending on unnecessary systems or running outdated platforms that no longer meet your needs.
Moreover, businesses often underutilize powerful tools like Microsoft 365 due to a lack of expertise or training. Ensuring your team is fully trained and aware of the latest tools and cyber security protocols is critical but difficult to achieve without an effective support team.
Ultimately, the root cause of most IT issues is a lack of prevention and the absence of a formal, proactive process to identify, discuss, and solve problems—known as IDS. With SIRKit's Managed IT Services, we emphasize prevention by maintaining a long-term roadmap of strategic changes to keep your systems online, secure, and efficient.
Our Proactive Team, led by a dedicated vCIO and compliance analyst, works closely with our Helpdesk, Centralized Services, and Projects teams to provide a structured, seamless IT experience. This approach has helped us retain over 90% of our managed clients for over a decade.
Co-Managed and Fully Managed IT Services That Deliver On Your Business Objectives
We take a proactive, security-first approach to IT services. We ensure your systems are properly maintained and optimized for long-term success. Below is a breakdown of the key services we offer under our Managed IT Services portfolio.
Cyber Security
We offer a comprehensive and powerful suite of cyber security and managed IT security services that provide essential protection and beyond.
Cloud Solutions
The future of business lies in the cloud, and SIRKit, a premier managed IT service provider, specializes in building robust, scalable and secure cloud-based solutions.
Compliance (Proactive Services)
SIRKit’s Proactive Team includes a dedicated vCIO and Compliance Analyst who integrates deeply with your business to ensure your systems are always prepared for the future.
Help Desk / Support
When issues arise, swift and effective support is essential. Our Helpdesk Team is committed to delivering top-tier customer service.
Co-Managed IT
Co-Managed IT is a flexible solution that combines your internal IT expertise with SIRKit’s specialized services.
Microsoft 365
As a Microsoft Solutions Partner and Microsoft Authorized Service Provider, SIRKit excels in managing all aspects of Microsoft 365 for our clients.
Why SIRKit Stands Out from the Competition
SIRKit offers a level of service that few can match. Here’s what sets us apart:
- Security-First Approach: Many MSPs offer basic security, but at SIRKit, security is at the core of everything we do. We go beyond standard antivirus and firewalls with 24/7 monitoring, industry-leading Endpoint Protection with EDR/MDR, penetration testing, Microsoft 365 monitoring, year-round compliance and so much more. Your business stays fully protected from evolving threats.
- Rapid Response Times: Our average hold time is 36 seconds, and our mandatory escalation policy ensures quick resolutions. No more lingering problems or excessive downtime.
- Proactive Year-Round Compliance: Unlike reactive IT providers, SIRKit conducts yearly compliance checks, keeping your systems aligned with security standards. This approach prevents risks and avoids unnecessary expenses.
- Transparent Pricing, No Surprises: One predictable monthly fee. No hidden costs, no surprise bills.
- Expert-Level Support: Our team includes Level-3 architects and highly skilled technicians who specialize in areas like cloud solutions, security, and network management, delivering faster resolutions and fewer recurring issues.
- Strategic IT Planning: Your dedicated SIRKit vCIO helps create a multi-year IT roadmap aligned with your business goals. We proactively plan and budget for projects, ensuring smoother operations and controlled costs.
- Award-Winning Service: SIRKit has been recognized in the MSP 500 and MSP 501 lists for three consecutive years, reflecting our dedication to high-quality, innovative IT solutions.
With SIRKit, you’re partnering with a proactive, security-focused IT team committed to driving your business success.
Our Support Plans
We offer three Managed IT Services Support Plans:
Care
Our Care Support Plan is available to businesses with 20 or more users. It offers essential IT support, proactive services and security to keep your operations running smoothly. It provides a strong foundation and when your business is ready for more advanced security, Care clients can optionally upgrade to Secure.
With Care, you receive:
- Unlimited Helpdesk Support, including After-hours Emergencies
- User Additions/Removals
- A Dedicated vCIO and Compliance Analyst
- 24/7 Monitoring (PC, Infrastructure and Server)
- Preventative Maintenance of Infrastructure and Computers
- Local and Offsite Backups for Servers
- Standard Security Bundle: Crowdstrike Endpoint Protection, Drive Encryption, DNS Filtering, Online Training, and more.
- No onboarding fees
- An extensive onboarding assessment (no charge)
Secure
Our Secure Support Plan is the ultimate package for businesses with 20 or more users and includes everything from Care and more, offering unparalleled value, enterprise security, and comprehensive coverage. Unlike many MSPs that tack on extra charges for essential services, we’ve purposely bundled an extensive range of critical IT services and cyber security into this plan to protect your business—no surprises. This plan is intentionally comprehensive to eliminate the need for add-ons.
With Secure, you receive:
- Unlimited Helpdesk Support, including After-hours Emergencies
- Onsite PC Deployments and User Additions/Removals
- A Dedicated vCIO and Compliance Analyst
- 24/7 Monitoring (PC, Infrastructure and Server)
- Microsoft 365 Cloud-Security Monitoring
- Preventative Maintenance of Infrastructure and Computers
- Local and Offsite Backups for Servers and Microsoft 365 Services (Teams, OneDrive, SharePoint and E-mail)
- Advanced Security Bundle: Crowdstrike Endpoint Protection with EDR/MDR/SOC, Annual Penetration Testing, Phishing Testing, Dark Web Monitoring, Online Training, Drive Encryption, DNS Filtering, DMARC/SPF Monitoring, and much more.
- No onboarding fees
- An extensive onboarding assessment (no charge)
Co-Managed IT
Our Co-Managed IT package is designed for businesses with at least 50 users who want to enhance their internal IT team or outsource specific services to SIRKit's specialized technicians and consultants. This flexible model is perfect for organizations that need support in specific areas while maintaining control over others.
You have the freedom to select exactly the services and licensing that suit your unique needs. Whether it’s:
- Helpdesk
- Backup Management
- Cyber Security
- Windows and Infrastructure Patching
- MDM (Mobile Device Management)
- 24/7 Monitoring (On-Premise or Cloud)
- vCIO and Compliance Services (Proactive Services)
- Microsoft 365 licensing
- Or any other IT function
We’re here to cover the areas where you need us most strategically. With Co-Managed IT, you maintain control over your core IT functions while benefiting from the depth and breadth of SIRKit’s expertise, helping you navigate the complexities of IT management with confidence. Plus, your internal teams can utilize our enterprise tools, benefiting from decades of experience.
Ready to enhance your IT experience?
Contact us today to find the perfect Managed IT Services plan for your business. Whether you need comprehensive support or a co-managed solution, SIRKit has you covered.
