What are managed IT services?

Managed IT services involve outsourcing the ongoing management, monitoring, support, maintenance, security, and improvement of an organization's technology environment to a specialized IT provider.

Who are Sirkit's managed IT services designed for?

Sirkit's managed IT services are designed for organizations that need dependable IT support, proactive monitoring, cybersecurity protection, compliance support, infrastructure maintenance, and access to senior-level IT specialists. Care 2026 is available to organizations with 30 or more users.

Does Sirkit provide managed IT services outside Edmonton?

Yes. Sirkit is headquartered in Edmonton and supports organizations across Alberta and Western Canada through remote monitoring, remote support, cloud-based management, cybersecurity oversight, and strategic on-site support when needed.

What is included in Care 2026?

Care 2026 includes unlimited helpdesk support, after-hours emergency support, user additions and removals, a dedicated virtual CIO and compliance analyst, 24/7 monitoring of PCs, infrastructure, and servers, preventative maintenance, local and offsite server backups, and a standard security bundle with CrowdStrike endpoint protection, drive encryption, DNS filtering, and security awareness training.

What is included in Secure 2026?

Secure 2026 builds on the Care structure with advanced security measures aligned with cyber insurance requirements, annual penetration testing, managed detection and response for Microsoft 365 and SaaS platforms, managed backups for Microsoft 365, onsite PC deployments, and enhanced compliance documentation and reporting.

Does Sirkit support Microsoft 365 environments?

Yes. Secure 2026 includes managed detection and response for Microsoft 365 and SaaS platforms, as well as managed backups for Microsoft 365, including Teams, Email, SharePoint, and OneDrive.

Does Sirkit help with cyber insurance requirements?

Yes. Secure 2026 includes advanced security measures aligned with cyber insurance requirements, along with enhanced compliance documentation and reporting.

Does Sirkit provide after-hours IT support?

Yes. Care 2026 includes unlimited helpdesk support, including after-hours emergencies.

Does Sirkit provide onsite IT support?

Sirkit provides strategic on-site support when needed. Secure 2026 also includes onsite PC deployments handled by Sirkit's team.

Award-winning Managed IT Services

Q: Do both managed IT support models include access to senior specialists?

Yes. Both support models include access to Sirkit's Level-3 architects and specialists across cloud, cybersecurity, infrastructure, and network management.

We focus on proactive, security-first IT solutions. We ensure your systems are properly maintained and optimized for long-term success and transformational growth.

Let's Get Started

Why Clients Trust Us

At Sirkit, our purpose is to protect and empower businesses in an increasingly complex technology landscape, a focus that sets us apart.

We’re thrilled to have been named as both a top MSP in Canada and a top innovator, because while what we do is in service to our valued customers, we’re proud to have our dedication to excellence recognized.

Let's Do This

Our Awards

MSP501 - 2025 - #1 in Canada

MSP501 - 2024 - Top MSPs in Canada

MSP500 - 2024 - Top Innovator

MSP501 - 2023 - Top MSPs in Canada

MSP501 - 2022 - #2 in Canada

Acquisition International - 2022 - Best Managed Services Provider - Alberta

We never leave you guessing about what’s included: we design simple, transparent, and integrated solutions that work.

We’re here to create efficiencies, spark innovation, and accelerate growth, helping you not just keep up, but stay ahead. You can learn more about our team and approach on our About page. Because scalable technology demands a long-term vision, continuous vigilance, and meaningful partnerships that drive real outcomes while safeguarding businesses at every level.

Discover How

Managed IT Support Structure

Managed IT Services Structured Around Your Organization’s Needs

Sirkit’s managed IT services are organized into two core support models. The right fit depends on your organization’s size, compliance requirements, security expectations, and internal IT environment.

Care 2026

Designed for organizations that need dependable day-to-day IT support, proactive monitoring, security fundamentals, and ongoing infrastructure maintenance.

Unlimited helpdesk support, including after-hours emergencies
User additions and removals managed by Sirkit’s team
Dedicated Virtual Chief Information Officer (vCIO), Proactive Specialist, and Compliance Analyst
24/7 monitoring of PCs, infrastructure, and servers
Preventative maintenance for infrastructure and computers
Local and offsite server backups
Standard security bundle with CrowdStrike endpoint protection, drive encryption, DNS filtering, and security awareness training

Secure 2026

Built for organizations that need a deeper level of security oversight, compliance support, Microsoft 365 protection, and documentation around their IT environment.

Advanced security measures aligned with cyber insurance requirements
Annual penetration testing to identify vulnerabilities
Managed detection and response for Microsoft 365 and SaaS platforms
Managed backups for Microsoft 365, including Teams, Email, SharePoint, and OneDrive
Onsite PC deployments handled by Sirkit’s team
Enhanced compliance documentation and reporting

Both support models include access to Sirkit’s Level-3 architects and specialists across cloud, cybersecurity, infrastructure, and network management.

Revolutionary Protection, Transformational Growth

Our proven, mature process delivers depth, value, and continuous vigilance to minimize risk and exposure. We lead with prevention, protecting your sensitive data from today’s most sophisticated threats.

Our solutions support you at every step, making change easier and faster. With smart insights and the latest technology, we help you make confident, strategic decisions.

Our Managed IT Services portfolio offers a comprehensive lineup of all-inclusive IT services that help you navigate the relentless technological change with clarity and steadfast guidance:

Cybersecurity

We prioritize protecting your organization at every level, so that you’re safeguarded from increasingly complex threats and attacks. Assembling only the very best team of cyber experts, we offer an extensive and powerful selection of services.

Cloud Solutions

Instead of managing expensive on-premise servers and software, we help you leverage cloud service providers to access essential resources and applications on a pay-per-use model.

IT Compliance

We ensure your organization's IT systems, practices, and processes meet established industry standards and best practices.

Helpdesk & Support

We handle technical issues and security incidents, manage support tickets, and solve IT problems so your team stays productive.

IT Consulting & Project Management

Our consultants are uniquely positioned to identify gaps, recommend targeted improvements, and provide expert guidance on IT projects.

Sirkit Sets You Up for Success

We stand firm in our belief that technology is integral to operations, processes, growth, efficiency, and people.

We’re fighting for clarity and direction in an ever-changing industry, and we’re here to be your guide.

Security-First Approach

Many MSPs offer basic security, but at Sirkit, security is at the core of everything we do. We go beyond standard antivirus and firewalls with 24/7 monitoring, industry-leading Endpoint Protection with EDR/MDR, penetration testing, Microsoft 365 monitoring, year-round compliance and so much more. Your business stays fully protected from evolving threats.

Rapid Response Times

Our average hold time is just 36 seconds- because IT support should be fast and efficient.

Proactive Year-Round Compliance

Unlike reactive IT providers, Sirkit conducts yearly compliance checks, keeping your systems aligned with security standards. This approach prevents risks and avoids unnecessary expenses.

Transparent Pricing, No Surprises

One predictable monthly fee. No hidden costs, no surprise bills.

Expert-Level Support

Our team includes Level-3 architects and highly skilled technicians who specialize in areas like cloud solutions, security, and network management, delivering faster resolutions and fewer recurring issues.

Strategic IT Planning

Your dedicated Sirkit vCIO helps create a multi-year IT roadmap aligned with your business goals. We proactively plan and budget for projects, ensuring smoother operations and controlled costs.

Award-Winning Service

Sirkit has been ranked the #1 MSP in Canada by MSP 501 and recognized in both the MSP 500 and MSP 501 lists for three consecutive years, a testament to our commitment to innovative, high-quality IT solutions.