Edmonton Managed IT Services for Your Growing Business
Are you struggling to keep up with the demands of supporting your team and managing your IT infrastructure? SIRKit’s Managed IT Services in Edmonton help businesses streamline their IT operations, reduce downtime, and enhance security. From cyber security to cloud solutions, we handle everything so you can focus on growing your business without being bogged down by technical issues.
Outsourcing your IT to SIRKit means gaining access to a team of IT experts who proactively manage and monitor your systems. Instead of reacting to problems after they occur, we use advanced monitoring tools and perform year-round compliance checks to prevent issues before they disrupt your operations. Our services are scalable, cost-effective, and can be tailored to meet the needs of your business in Edmonton, helping you stay competitive in an increasingly digital world.
Benefits of Managed IT Services in Edmonton:
- Proactive IT Management: We continuously monitor and check your IT systems to identify risks and issues and resolve them before they cause disruption.
- Cost Efficiency: Managed IT services eliminate the need for hiring and training in-house IT teams and proactively help you reduce costs. With predictable, transparent monthly pricing, you avoid surprise costs.
- Advanced Cyber Security: With 24/7 monitoring, CrowdStrike Endpoint Protection with EDR/MDR/SOC, phish testing, penetration testing and more, your business is shielded from the ever-evolving landscape of cyber threats.
- Premium Help Desk: Enjoy technical support from a team with 95%+ CSAT scores and an average hold time of just 36 seconds.
Efficiency and Security with Expert Managed IT Solutions
Managed IT Services provide businesses with end-to-end IT management, allowing them to outsource the technical side of their operations to a dedicated team of professionals. At SIRKit, our Edmonton Managed IT Services include a wide range of services such as cybersecurity, cloud solutions, compliance management, help desk support, and IT consulting.
Unlike traditional IT management, which is often reactive and focused solely on fixing issues after they arise, Managed IT Services take a proactive approach. We prevent problems before they occur, ensuring your systems are running efficiently and securely at all times.
Our Portfolio of IT Management Solutions in Edmonton include:
- Cyber Security and Managed IT Security
- Cloud Solutions for Scalability
- Compliance Services to Ensure Protection
- Reliable Help Desk and IT Support
- Co-Managed IT for Team Collaboration
- IT Projects and Consulting Expertise
- Maximizing Your Microsoft 365 Solutions
Managed IT Edmonton Services are perfect for businesses with 20 to 1,000 employees looking to fully outsource or partially outsource their IT operations. For smaller companies, outsourcing to an MSP like SIRKit offers a cost-effective alternative to hiring and managing a full IT team. For larger companies, the Co-Managed Plan allows internal IT teams to be more strategic while relying on SIRKit’s experts to handle the day-to-day technical tasks.
Why SIRKit Stands Out from the Competition
SIRKit offers a level of service that few can match. Here’s what sets us apart:
- Security-First Approach: Many MSPs offer basic security, but at SIRKit, security is at the core of everything we do. We go beyond standard antivirus and firewalls with 24/7 monitoring, industry-leading Endpoint Protection with EDR/MDR, penetration testing, Microsoft 365 monitoring, year-round compliance and so much more. Your business stays fully protected from evolving threats.
- Rapid Response Times: Our average hold time is 36 seconds, and our mandatory escalation policy ensures quick resolutions. No more lingering problems or excessive downtime.
- Proactive Year-Round Compliance: Unlike reactive IT providers, SIRKit conducts yearly compliance checks, keeping your systems aligned with security standards. This approach prevents risks and avoids unnecessary expenses.
- Transparent Pricing, No Surprises: One predictable monthly fee. No hidden costs, no surprise bills.
- Expert-Level Support: Our team includes Level-3 architects and highly skilled technicians who specialize in areas like cloud solutions, security, and network management, delivering faster resolutions and fewer recurring issues.
- Strategic IT Planning: Your dedicated SIRKit vCIO helps create a multi-year IT roadmap aligned with your business goals. We proactively plan and budget for projects, ensuring smoother operations and controlled costs.
- Award-Winning Service: SIRKit has been recognized in the MSP 500 and MSP 501 lists for three consecutive years, reflecting our dedication to high-quality, innovative IT solutions.
With SIRKit, you’re partnering with a proactive, security-focused IT team committed to driving your business success.
Our Support Plans
We offer three Managed IT Services Support Plans:
Care 2025
Our Care 2025 Support Plan is available to businesses with 20 or more users. It offers essential IT support, proactive services and security to keep your operations running smoothly. It provides a strong foundation, and when your business is ready for more advanced security, Care clients can upgrade to Secure.
With Care 2025, you receive:
- Unlimited Helpdesk Support, including After-hours Emergencies
- User Additions/Removals
- A Dedicated vCIO and Compliance Analyst
- 24/7 Monitoring (PC, Infrastructure and Server)
- Preventative Maintenance of Infrastructure and Computers
- Local and Offsite Backups for Servers
- Standard Security Bundle: Crowdstrike Endpoint Protection, Drive Encryption, DNS Filtering, Online Training, and more
Secure 2025
Our Secure 2025 Support Plan is the ultimate package for businesses with 20 or more users. It includes everything from Care and more, offering unparalleled value, enterprise security, and comprehensive coverage. Unlike many MSPs that tack on extra charges for essential services, we’ve purposely bundled an extensive range of critical IT services and cyber security into this plan to protect your business—no surprises. This plan is intentionally comprehensive to eliminate the need for add-ons.
With Secure 2025, you receive:
- Unlimited Helpdesk Support, including After-hours Emergencies
- Onsite PC Deployments and User Additions/Removals
- A Dedicated vCIO and Compliance Analyst
- 24/7 Monitoring (PC, Infrastructure and Server)
- Microsoft 365 Cloud-Security Monitoring
- Preventative Maintenance of Infrastructure and Computers
- Local and Offsite Backups for Servers and Microsoft 365 Services (Teams, OneDrive, SharePoint and E-mail)
- Advanced Security Bundle: Crowdstrike Endpoint Protection with EDR/MDR/SOC, Annual Penetration Testing, Phishing Testing, Dark Web Monitoring, Online Training, Drive Encryption, DNS Filtering, DMARC/SPF Monitoring, and much more.
Co-Managed IT
Our Co-Managed IT package is designed for businesses with at least 50 users who want to enhance their internal IT team or outsource specific services to SIRKit's specialized technicians and consultants. This flexible model is perfect for organizations that need support in specific areas while maintaining control over others.
You have the freedom to select exactly the services and licensing that suit your unique needs. Whether it’s:
- Helpdesk
- Backup Management
- Cyber Security
- Windows and Infrastructure Patching
- MDM (Mobile Device Management)
- 24/7 Monitoring (On-Premise or Cloud)
- vCIO and Compliance Services (Proactive Services)
- Microsoft 365 licensing
- Or any other IT function
We’re here to cover the areas where you need us most strategically. With Co-Managed IT, you maintain control over your core IT functions while benefiting from the depth and breadth of SIRKit’s expertise, helping you navigate the complexities of IT management with confidence. Plus, your internal teams can utilize our enterprise tools, benefiting from decades of experience.
Want to learn more about our services?
Contact us today and learn how our Managed IT Services can support your business.
