Managed IT Services in Edmonton

If you're constantly reacting to IT issues instead of running your business, it's time for a change.

Sirkit’s managed IT services are built for companies that demand better.

Our goal is to be your last IT partner.

Award-Winning Technology Solutions

We’re local to Edmonton and have been supporting organizations here for nearly two decades. Our roots in the community mean we understand the challenges local businesses face and we’re right here when you need us.

We’re proud to have been named both Canada's top MSP and an innovator. While what we do is in service to our customers, recognition like this reflects our dedication to delivering trusted Managed IT and cybersecurity support for Edmonton businesses.

Let's Do This

Our Awards

MSP501 - 2025 - #1 in Canada

MSP501 - 2024 - Top MSPs in Canada

MSP500 - 2024 - Top Innovator

MSP501 - 2023 - Top MSPs in Canada

MSP501 - 2022 - #2 in Canada

Acquisition International - 2022 - Best Managed Services Provider - Alberta

Why Edmonton Businesses Choose Sirkit for Managed IT

With nearly 20 years of experience and some of the highest customer satisfaction scores in Canada, Sirkit delivers more than just Managed IT support.

We bring enterprise-grade security, a proven client-first approach and a proactive mindset that ensures you're never left scrambling.

What sets us apart:

95%+ client satisfaction for over a year
70% of tickets resolved same day
Transparent, predictable pricing with onboarding costs covered for long-term plans

Discover How

The “Call Sirkit” Effect

Sirkit was able to help me put together a detailed plan and budget that I could take to my Board for approval to get us “protected and secured”. Sirkit helped us move to the cloud, reduce our computer room size by 90%, and bring in modern equipment with proper monitoring and maintenance of our infrastructure. By having the Sirkit team we are constantly monitored, and they have a great help desk and support team.

Association Client

With Sirkit for 7 Years

Sirkit has consistently provided timely, practical advice consistent with our corporate goals and objections. Sirkit works with us to understand our goals and then provides strategic IT related counsel to meet our objectives while also providing ongoing, timely, support services to keep our systems up and running.

Industrial Client

With Sirkit for 18 years

Sirkit made us feel cared for and were very proactive and supportive throughout our relationship. They paid close attention during every meeting we had and were very transparent on the right solutions. With such a thorough assessment process, Sirkit found issues that our previous provider overlooked. Minimizing risk has been a priority for Sirkit which we truly appreciate.

Construction Client

With Sirkit for 4 Years

Discover Care 2025, our Essentials plan available to organizations with 30 or more users.

With Care 2025, you receive:

Unlimited helpdesk support, including after-hours emergencies

User additions/removals

A dedicated vCIO and compliance analyst

24/7 monitoring (PC, infrastructure and server)

Preventative maintenance of infrastructure and computers

Local and offsite backups for servers

Standard security bundle:

Crowdstrike endpoint protection, drive encryption, DNS filtering, online training, and more.

Prefer a Hassle-Free, Fully Managed Plan?

Our Secure 2025 package has you covered. While our Essentials plan ensures our customers are fully protected, some industries require added compliance with more robust measures. Enter Secure 2025: Our most popular and comprehensive solution, this plan provides Essentials + advanced security to align with cyber-insurance requirements and value adds like onsite PC deployments.

Get Advanced Protection

What You Get When You Partner With Sirkit

Long-term clients stick with us for a reason (many for 10+ years). We own outcomes, not excuses.

Security-first Mindset

Our security-first model includes managed detection and response, phishing testing, dark web monitoring, and annual penetration testing.

Unlimited Helpdesk Support

Reach our Canadian-based support team anytime. No caps, no extra fees. Just fast, friendly help when you need it.

Strategic IT Guidance

Get a dedicated virtual CIO who understands your business, helps align IT goals, and plans for scalable growth.

Strategic Guidance with vCIOs

Work with a dedicated vCIO and analyst to align your IT strategy with business goals and compliance.

Proactive Maintenance and Monitoring

We anticipate problems before they become emergencies, minimizing downtime and preventing data loss.

Transparent, Predictable Pricing

No surprise charges. Just clarity and peace of mind.

Onboarding Made Easy

We’ll cover onboarding hours with multi-year plans so you start strong, from day one.

IT that just makes sense

We’re not just your IT vendor; we’re your IT partner. Here’s how we support your growth with consistency and care:

Security-First Approach

Security is at the heart of everything we do...protecting your people, data, and reputation.

Same-Day Ticket Response

100% of support tickets are responded to the same day. Our average hold time is just 36 seconds.

Dedicated Experts

Work with certified professionals, including CISSPs and senior-level architects, on every engagement.

Award-Winning Support

Ranked among top MSPs in Canada by MSP501 and MSP500.

Built for Businesses with Over 30 Employees

From Edmonton to the Pacific coast, our infrastructure is designed to support businesses across all of Western Canada.

Frequently Asked Questions

What makes Sirkit different from other IT providers in Edmonton?

Sirkit has been protecting and empowering businesses since 2007 with a security-first approach. We focus on preventing issues before they disrupt your operations.

With 95%+ CSAT scores, a 36-second average helpdesk hold time, and recognition from MSP501 and MSP500, we’re not just another MSP, we’re built to be the last IT partner you’ll ever need.

How do we switch providers without disrupting the business?

We run a proven transition process: access & asset audit, documentation, secure handover, and parallel support. Your team stays online; we do the heavy lifting in the background.

Can you work with the systems and software we already use?

Yes. Microsoft 365, Google Workspace, ERPs/CRMs, legacy line-of-business apps…we support what you have and recommend changes only when they make business sense.

How do I know if I’m overpaying for IT right now?

If bills fluctuate, include surprise line items, or you’re paying for tools no one uses, you probably are. Our plans are predictable and comprehensive, which often reduces total spend while improving coverage.

Are your services available outside Winnipeg?

Absolutely. Sirkit supports businesses throughout Western Canada with the same level of service and strategic guidance. Remote or on-site, we’ve got you covered.