IT Support in Edmonton

Proactive. Secure. Human.

We support organizations with 30–1,000 users by becoming a true extension of your team. With a security-first mindset and a relentless focus on reliability, we keep your systems running smoothly so your people can focus on what they do best.

Clients trust us for:

A consistently excellent experience (95%+ CSAT)

IT that quietly prevents issues before they disrupt your work

A recognized track record of innovation (MSP501 x4, MSP500 Leading Innovator)

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Award-Winning Technology Solutions

At Sirkit, our purpose is to protect and empower businesses in an increasingly complex technology landscape, a focus that sets us apart.

We’re thrilled to have been named as both a top MSP in Canada and a top innovator, because while what we do is in service to our valued customers, we’re proud to have our dedication to excellence recognized.

Let's Do This

Our Awards

MSP501 - 2025 - #1 in Canada

MSP501 - 2024 - Top MSPs in Canada

MSP500 - 2024 - Top Innovator

MSP501 - 2023 - Top MSPs in Canada

MSP501 - 2022 - #2 in Canada

Acquisition International - 2022 - Best Managed Services Provider - Alberta

Why teams choose Sirkit

Security first, always. Protection and compliance baked into everything we do…not bolted on later.

Senior talent on the front line. No tier ping-pong. You get people who can actually fix it.

Fast, predictable support. 36-second average hold time; most issues resolved the same day.

Clear, steady billing. Unlimited support, maintenance, and security with no invoice shocks.

Built for growth. Scale users, sites, and workloads without drama.

Discover How

The “Call Sirkit” Effect

Sirkit was able to help me put together a detailed plan and budget that I could take to my Board for approval to get us “protected and secured”. Sirkit helped us move to the cloud, reduce our computer room size by 90%, and bring in modern equipment with proper monitoring and maintenance of our infrastructure. By having the Sirkit team we are constantly monitored, and they have a great help desk and support team.

Association Client

With Sirkit for 7 Years

Sirkit has consistently provided timely, practical advice consistent with our corporate goals and objections. Sirkit works with us to understand our goals and then provides strategic IT related counsel to meet our objectives while also providing ongoing, timely, support services to keep our systems up and running.

Industrial Client

With Sirkit for 18 years

Sirkit made us feel cared for and were very proactive and supportive throughout our relationship. They paid close attention during every meeting we had and were very transparent on the right solutions. With such a thorough assessment process, Sirkit found issues that our previous provider overlooked. Minimizing risk has been a priority for Sirkit which we truly appreciate.

Construction Client

With Sirkit for 4 Years

Discover Care 2025, our Essentials plan available to organizations with 30 or more users.

With Care 2025, you receive:

Unlimited helpdesk support, including after-hours emergencies

User additions/removals

A dedicated vCIO and compliance analyst

24/7 monitoring (PC, infrastructure and server)

Preventative maintenance of infrastructure and computers

Local and offsite backups for servers

Standard security bundle:

Crowdstrike endpoint protection, drive encryption, DNS filtering, online training, and more.

Prefer a Hassle-Free, Fully Managed Plan?

Our Secure 2025 package has you covered. While our Essentials plan ensures our customers are fully protected, some industries require added compliance with more robust measures. Enter Secure 2025: Our most popular and comprehensive solution, this plan provides Essentials + advanced security to align with cyber-insurance requirements and value adds like onsite PC deployments.

Get Advanced Protection

One Partner, One Phone Call Away…for Everything IT

Long-term clients stick with us for a reason (many for 10+ years). We own outcomes, not excuses.

Proactive IT Support

We fix what’s urgent and quietly prevent what’s next. Remote and on-site support, with most tickets closed the same day.

IT Helpdesk

Friendly, senior help. No scripts. No runaround. Just people who know your environment.

Cybersecurity

Defense in depth for identity, endpoint, email, network, and SaaS. Security isn’t a line item; it’s the foundation.

Network Support

From cabling to firewalls to VPNs and Wi-Fi, we design and maintain networks that are fast, reliable, and secure.

Cloud Support

Move what makes sense (and only what makes sense). We manage Microsoft 365, Azure, hybrid setups, licensing, and spend.

Strategic IT Planning

Your dedicated Sirkit vCIO helps create a multi-year IT roadmap aligned with your business goals. We proactively plan and budget for projects, ensuring smoother operations and controlled costs.

Award-Winning Service

SIRKit has been recognized in the MSP 500 and MSP 501 lists for three consecutive years, reflecting our dedication to high-quality, innovative IT solutions.

IT that just makes sense

When technology is the backbone of your business, you need to work with the best.

Proactive, fully managed IT support in Edmonton that responds to 100% of support tickets the same day.

24/7 System Monitoring

Stay productive and protected–24 hours a day, 365 days a year. Avoid costly downtime with real-time alerts that catch issues before they disrupt your operations.

IT Compliance

Maintain audit readiness year-round with built-in compliance checks, tailored policies, and expert guidance that ensures your systems align with industry standards and insurance requirements.

No Invoice Shocks

Forget surprise charges and unpredictable bills. Know exactly what you're paying for with predictable pricing that includes unlimited support, maintenance, and security.

Level-3 Engineers

Get the answers you need fast. Address problems correctly the first time. Gain access to senior, certified professionals who understand your IT and your priorities.

You-First Attitude

Your systems and your satisfaction come first. Expect clear communication, fast response times, and a team that puts your business goals at the forefront.

Frequently Asked Questions

We already have someone handling IT. Do we still need managed support?

Often, yes. Cybersecurity, compliance, backups, cloud, and user support is a lot for one person. We complement your internal resources with senior depth and 24/7 coverage so they can focus on strategy… not fire drills.

We’ve been burned by bad IT support before. How are you different?

Speed, skill, and accountability. An average of 36-second hold times, senior engineers on the first call, and clear ownership until resolution. No ticket hot-potato, no vague timelines.

How do we switch providers without disrupting the business?

We run a proven transition process: access & asset audit, documentation, secure handover, and parallel support. Your team stays online; we do the heavy lifting in the background.

Can you work with the systems and software we already use?

Yes. Microsoft 365, Google Workspace, ERPs/CRMs, legacy line-of-business apps…we support what you have and recommend changes only when they make business sense.

How do I know if I’m overpaying for IT right now?

If bills fluctuate, include surprise line items, or you’re paying for tools no one uses, you probably are. Our plans are predictable and comprehensive, which often reduces total spend while improving coverage.