Achieve More with SIRKit's Co-Managed IT Support Solutions
Co-Managed IT Services blend external IT expertise from SIRKit with your internal IT team’s capabilities. This flexible model allows you to decide which IT functions to manage in-house and which to outsource to our specialized professionals. By utilizing outsourced IT support, you maximize efficiency, reduce risk, and ensure your internal IT department is fully equipped to meet your business goals.
Addressing Internal IT Challenges
Building and sustaining an effective internal IT team is complex and resource-intensive. A typical department needs a mix of leadership and technical roles, such as a CIO or IT Manager, Project Specialists, and Helpdesk Technicians. When each member takes on multiple roles, it can quickly overwhelm them. This presents several risks:
- Volatility: Losing a key team member can disrupt operations and compromise network security. It takes time to recruit, train, and onboard new talent, leading to potential delays and security risks.
- Project and Security Prioritization: Small teams often find it difficult to balance day-to-day support services with long-term projects such as cyber security enhancements, infrastructure upgrades, or strategic planning. This causes important projects to be delayed or neglected, putting your organization at risk and stalling growth.
- Resource Intensity: Maintaining an internal IT team requires ongoing investment in recruitment, training, and certifications. This often diverts resources from your core business activities and affects growth.
- Confirmed Expertise: Without deep IT knowledge, accurately evaluating potential hires is difficult. This risks employing underqualified staff which can lead to costly mistakes, inefficiencies, and security vulnerabilities.
By partnering with SIRKit, one of the leading IT outsourcing companies, you can overcome these challenges, ensuring your IT team can focus on strategic initiatives without being overwhelmed by the day-to-day demands of IT management.
Boost Productivity With A Co-Managed IT Solution Tailored To Your Business Needs
Co-Managed IT Services are available for businesses with 50 or more users. We work alongside your internal IT team, introducing mature processes and proven expertise. Our solutions are designed to scale with your business, improving productivity, security, and efficiency right from the start. Discover the advantages of IT outsourcing services and how partnering with SIRKit for Co-Managed IT can elevate your business.
Benefits of
Co-Managed IT Services
- Control and Flexibility: Co-Managed IT offers a balance between maintaining control of your IT operations and receiving specialized support from SIRKit. You can outsource specific roles, such as help desk, security, preventative maintenance, 24/7 monitoring or projects. This allows you to upgrade your IT department rapidly, without overwhelming your internal team.
- Cost-Effective: Co-Managed IT Services are more cost-effective than hiring and maintaining a full internal team. By leveraging SIRKit’s established expertise, enterprise-level tools, and proven processes, you reduce costs associated with recruitment, training, and ongoing staff development.
- Resource Allocation: If your team is frequently understaffed or short due to absences, increased demand, or other challenges, SIRKit provides overflow support to ensure your IT operations remain uninterrupted.
- Scalability: As your business grows, SIRKit’s Co-Managed IT Services scale with you. Whether you need additional helpdesk support or more resources to manage security, we can quickly adjust our services to meet your changing needs without the overhead of hiring more full-time staff.
- Expertise and Support: By partnering with SIRKit, your internal IT team gains access to specialized expertise when needed, like network security, compliance, and cloud management. Our team of experts helps you address any gaps in knowledge or resources, ensuring your business stays secure and efficient.
Empower your business with expertise and resources. This strategic partnership enables your business to grow confidently, knowing your team is fully supported by our team of experts who care about your success.
Partner With Us For Co-Managed IT Success
You select the IT roles, tools, and services you need us to manage.
Popular Roles We Manage:
- Full or Partial Helpdesk: Let us handle level-1, level-2, or level-3 support, or take over your entire helpdesk operation.
- Compliance (Proactive Services): Our vCIOs and Compliance Analysts provide long-term strategic planning using year-round compliance checks, ensuring your business is protected and your IT strategy aligns with business goals.
- Projects: Whether you’re planning large-scale infrastructure changes, cloud migrations, or security enhancements, we provide the strategic guidance and technical expertise necessary for success.
- Bench & Field Support: From PC deployments to boots-on-the-ground support, our bench and field technicians offer a variety of onsite services.
Popular Services:
- Backup Management: Full management of local, offsite, and cloud backups to keep your data safe.
- Managed Endpoint Security: Our 24/7 CrowdStrike management includes EDR, MDR, and SOC Overwatch services for enhanced protection.
- Microsoft 365 Monitoring: A 24/7 visibility of your Microsoft 365 environment to identify and resolve security incidents and compliance issues.
- RMM Management: We provide infrastructure monitoring, asset management, and automation with our Remote Monitoring and Management (RMM) tools.
- Preventative Maintenance: Stay ahead of security and stability issues with managed Windows updates, infrastructure updates, and third-party software updates.
- Security Testing: Comprehensive penetration testing, phishing simulations, and dark web monitoring keep your business safe.
Shared Tools:
- Ticketing System: Easily create, update, and track IT tickets, with visibility for both your team and ours.
- RMM Platform: Continuous monitoring and management of devices, automation, and remote support.
- Documentation Platform: Access to important system information, SOPs, KBs, diagrams and workflows.
- Password Manager: Securely store and access passwords for infrastructure and critical systems.
We tailor Co-Managed IT solutions to fit your needs. With SIRKit, you can focus on growth, knowing we’re working alongside your internal IT team.
Reach out today—we can't wait to get started
Let's create the perfect co-managed IT plan for your business together. SIRKit has you covered, and we're excited to partner with your internal IT team.