In this blog, we’re going to address a crucial aspect of Microsoft’s licensing requirements that has often been overlooked – Microsoft Defender for Office 365 licensing used for shared mailboxes. We recently confirmed that Microsoft does, in fact, require clients …
Read moreMicrosoft Defender for Office 365 Licensing for Shared Mailboxes: A Critical Clarification
Greetings from your trusted Managed Services Provider! Today’s digital landscape is rapidly evolving, and as a result, setting up a new device may seem less straightforward than it used to be. However, these changes are not without reason. They serve …
Read moreUnderstanding Device Setup: The Essential Role of Multi-Factor Authentication
As the digital landscape continues to evolve and expand, the importance of online security has never been more apparent. A key element of this security is the management of passwords. With the increasing complexity and volume of passwords required in …
Read moreWhy You Need A Password Manager: A Closer Look at Keeper
Microsoft Outlook is a powerful tool for managing e-mail, calendars, tasks, and contacts. Businesses and organizations of all sizes heavily use it. Most of our partners use Outlook on their PCs and mobile devices with Microsoft and Office 365 e-mail …
Read moreOutlook for Android to Require Android 9.0 or Above Starting July 10, 2023
Apple has released emergency security updates to address two zero-day vulnerabilities that have been exploited in recent attacks affecting iPhones, iPads, and Macs. These vulnerabilities could allow attackers to execute arbitrary code with kernel privileges or execute malicious code on …
Read moreSerious iOS and macOS Zero-Day Vulnerabilities Discovered
We challenged our team to maintain an average CSAT score above 95% for an entire year. If you’re unfamiliar, CSAT is a customer satisfaction score. In our case, we ask clients to rate the support experience after each helpdesk ticket. …
Effective February 27, 2023, Microsoft is making number matching the default authentication method for their MFA (Multi-Factor Authentication) system. The incoming change improves security by ensuring users don’t accidentally click “Yes” or ignore the importance due to MFA fatigue. Multi-Factor …
Read moreMicrosoft Authenticator MFA security enhancements are coming February 27, 2023
We’re all annoyed by spam and spoofed e-mails (impersonation attempts). While most of it is harmless and fake, incorrectly opened attachments or links may lead to security incidents like ransomware or network breaches. As aggressive and thorough as Microsoft is …
Read moreMicrosoft 365 Native External Sender Security Feature – Set-ExternalInOutlook
Everyone is familiar with network cables because we use them to connect devices every day. But did you know there’s a modern slim network cable available to connect devices less than 15 meters away? We love them, and you will …
Read moreHave you tried the new slim network cables yet? We love them.
