What is Multi Factor Authentication ~ Why You Need to Enable It Everywhere, Immediately
Multi Factor Authentication - MFA - offers organizations ultimate peace of mind. While a hacker may gain access to an employee’s password or device, they will run into a brick wall when asked to provide two or more complex credentials. With the FBI reporting that cybercrime has quadrupled by the 2nd quarter of 2020, you need to enable MFA immediately. Here’s what you need to know.
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UserVoice for Microsoft 365 - How Your Business Can Benefit
UserVoice is a software-as-a-service (SaaS) that removes the guesswork from product management by providing a seamless approach to gathering user feedback and making informed decisions as a result. It helps you manage feedback (questions, comments, concerns) from your sales and support team, which ultimately allows you to evolve your business strategy and reallocate resources if/where needed. Even better, it permits you to request new features from Microsoft that may actually make their way into development, features that will help you better serve your customer base.
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2020 BYOD Policy for SMBs and Nonprofits
A key aspect of getting IT management right for small business and nonprofits is setting up a solid bring-your-own-device (BYOD) program. The hope for business leaders is that their staff can leverage the tools from their own device in a way that bolsters productivity. While it can improve communications and encourage remote work (i.e. they can answer critical emails while travelling), it opens your organization up to threats. Should you abolish the practice altogether? For some SMBs and non-profits, complete elimination of BYOD is not an option. But at the very least you need to create a firm policy.
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The Importance of Offsite Backups for SMBs
A critical part of our Managed Services is helping small business clients get a handle on data protection and what to do in the event of a disaster. Canadian spending on cloud infrastructure is forecast to grow by 77% over the next three years, but smaller businesses are expected to comprise under 10% of that spending share. Given that smaller businesses are more vulnerable and less likely to bounce back after IT disasters, this needs to change. It’s time for your small business to adopt offsite backups. Here’s why.
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Managed IT Services for Non-Profits
SIRKit is a Managed Services Provider (MSP) for non-profits, including government bodies and charitable organizations. Securing managed IT services has become extremely important for non-profits in Canada, as they blend more digital technologies into their daily operations. Given that not all MSPs are created equal, choosing the right one is critical to operations. Here’s why SIRKit is uniquely suited to provide the support as an IT partner to non-profits.
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Managed Services Client Update - Remote Working Conditions to Support Social Distancing
In light of government recommendations to stay home, the majority of our managed services team is now working remotely to promote social distancing. SIRKit will continue to support our clients' daily requests and project work. A small technical team will remain in our office to assist, as needed. Due to the increased demand for remote work and telecommuting there are shortages and delays in sourcing equipment. We will communicate updates as they become available to us with those who have equipment on order.
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COVID-19 Client Update - Managed IT Services
SIRKit CEO, Kris Wilkinson, provides an update on the proactive steps SIRKit has taken to keep its community and clients safe while continuing to deliver managed IT services and Onsite IT Support during the COVID-19 Pandemic.
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Getting to Know Greenshot (Video): a Free Screenshot Software for PCs
As part of our new approach to Managed IT Services and the launch of SIRKit Pods, we've launched our video tutorial series called SIRKit Trail Markers. Our goal for Trail Markers is to provide helpful how-to tips and training for our clients, on tech we use on a regular basis. Today's video is going to help you get to know Greenshot, a free screenshot tool for PCs.
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Introducing SIRKit Pods - Managed IT Services Done Better
SIRKit is excited to announce the launch of Pods, a system that pairs the experience and skill set of a large team with the personal touch of a small managed IT support team. Pods were born from many conversations with client prospects. It became clear that the challenges facing business leaders who retain IT companies or resources were common regardless of size, industry, complexity and support needs. If any of the following scenarios are familiar to you, you need SIRKit Pods.
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Event: SIRKit Summit Base Camp - Microsoft Teams Live Events
Our first Base Camp presentation will be on Microsoft Teams Live Events: Reaching a wider audience, Nov 15th at 4:30pm. Where: SIRKit’s office - Unit 217, 236 - 91 Street SW, Edmonton. If you’ve recently started using Microsoft Teams and have not yet explored the Live Events feature, this presentation is a must-attend!
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