Managed IT Services in Vancouver

SIRKit’s managed IT solutions in Vancouver ensure seamless IT operations with proactive support, security, and tailored strategies to help your business thrive.

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Vancouver Managed IT Services for Your Business

IT becomes increasingly complex as businesses scale. SIRKit’s Managed IT Services in Vancouver enable businesses to operate more efficiently by streamlining their operations, reducing potential downtime, and improving security measures. From cyber security to cloud solutions, our comprehensive managed IT services ensure your business runs smoothly, allowing you to focus on growth without the headache of managing IT issues. 

As one of the leading managed IT service providers in Vancouver, SIRKit offers businesses access to a team of experts who proactively manage and monitor your systems. Instead of waiting for problems to occur, our team utilizes cutting-edge tools and carries out continuous compliance evaluations all year round to proactively prevent disruptions.

What Are Managed IT Services?

Managed IT Services provide businesses with end-to-end IT management, enabling them to delegate technical operations to a skilled team of experts. At SIRKit, our Managed IT Services in Vancouver offer everything from cybersecurity and cloud management to help desk and IT compliance.

In contrast to traditional IT management, which is reactive, Managed IT Services are proactive. We aim to anticipate and resolve potential problems before they impact your operations, ensuring your systems function efficiently and securely around the clock.

Our Vancouver IT Management Solutions include:

  • Cyber Security and Managed IT Security
  • Cloud Solutions for Scalability
  • Compliance Services to Ensure Protection
  • Reliable Help Desk and IT Support
  • Co-Managed IT for Team Collaboration
  • IT Projects and Consulting Expertise
  • Maximizing Your Microsoft 365 Solutions

These solutions are ideal for businesses with 20 to 1,000 employees. Smaller companies can benefit from outsourcing their IT needs, while larger businesses can offload specific tasks to free up their internal IT teams for more strategic projects. Whether you’re looking to fully outsource your IT or supplement your existing team, SIRKit provides the expertise, security, and flexibility you need.

Benefits of SIRKit’s Managed IT Services in Vancouver:

  • Proactive IT Management: We continuously monitor your IT environment, identify risks, and resolve issues before they cause disruption.
  • Cost Efficiency: Managed IT services eliminate the need for hiring and training in-house IT teams. With predictable monthly pricing, you avoid surprise costs and can focus on other investments.
  • Advanced Cybersecurity: With 24/7 monitoring, endpoint protection, EDR/MDR, and regular penetration testing, your business is shielded from the ever-evolving landscape of cyber threats.
  • 24/7 Support: Enjoy round-the-clock technical support with average hold times of just 36 seconds, ensuring issues are addressed quickly to minimize downtime.

Why SIRKit Stands Out from the Competition

SIRKit offers a level of service that few can match. Here’s what sets us apart:

  • Security-First Approach: Many MSPs offer basic security, but at SIRKit, security is at the core of everything we do. We go beyond standard antivirus and firewalls with 24/7 monitoring, industry-leading Endpoint Protection with EDR/MDR, penetration testing, Microsoft 365 monitoring, year-round compliance and so much more. Your business stays fully protected from evolving threats.
  • Rapid Response Times: Our average hold time is 36 seconds, and our mandatory escalation policy ensures quick resolutions. No more lingering problems or excessive downtime.
  • Proactive Year-Round Compliance: Unlike reactive IT providers, SIRKit conducts yearly compliance checks, keeping your systems aligned with security standards. This approach prevents risks and avoids unnecessary expenses.
  • Transparent Pricing, No Surprises: One predictable monthly fee. No hidden costs, no surprise bills.
  • Expert-Level Support: Our team includes Level-3 architects and highly skilled technicians who specialize in areas like cloud solutions, security, and network management, delivering faster resolutions and fewer recurring issues.
  • Strategic IT Planning: Your dedicated SIRKit vCIO helps create a multi-year IT roadmap aligned with your business goals. We proactively plan and budget for projects, ensuring smoother operations and controlled costs.
  • Award-Winning Service: SIRKit has been recognized in the MSP 500 and MSP 501 lists for three consecutive years, reflecting our dedication to high-quality, innovative IT solutions.

With SIRKit, you’re partnering with a proactive, security-focused IT team committed to driving your business success.

Our Support Plans

We offer three Managed IT Services Support Plans: 

Care

Our Care Support Plan is available to businesses with 20 or more users. It offers essential IT support, proactive services and security to keep your operations running smoothly. It provides a strong foundation and when your business is ready for more advanced security,  Care clients can optionally upgrade to Secure.

With Care, you receive:

  • Unlimited Helpdesk Support, including After-hours Emergencies
  • User Additions/Removals
  • A Dedicated vCIO and Compliance Analyst
  • 24/7 Monitoring (PC, Infrastructure and Server)
  • Preventative Maintenance of Infrastructure and Computers
  • Local and Offsite Backups for Servers
  • Standard Security Bundle: Crowdstrike Endpoint Protection, Drive Encryption, DNS Filtering, Online Training, and more.
  • No onboarding fees
  • An extensive onboarding assessment (no charge)

Secure

Our Secure Support Plan is the ultimate package for businesses with 20 or more users and includes everything from Care and more, offering unparalleled value, enterprise security, and comprehensive coverage. Unlike many MSPs that tack on extra charges for essential services, we’ve purposely bundled an extensive range of critical IT services and cyber security into this plan to protect your business—no surprises. This plan is intentionally comprehensive to eliminate the need for add-ons.

With Secure, you receive:

  • Unlimited Helpdesk Support, including After-hours Emergencies
  • Onsite PC Deployments and User Additions/Removals
  • A Dedicated vCIO and Compliance Analyst
  • 24/7 Monitoring (PC, Infrastructure and Server)
  • Microsoft 365 Cloud-Security Monitoring
  • Preventative Maintenance of Infrastructure and Computers
  • Local and Offsite Backups for Servers and Microsoft 365 Services (Teams, OneDrive, SharePoint and E-mail)
  • Advanced Security Bundle: Crowdstrike Endpoint Protection with EDR/MDR/SOC, Annual Penetration Testing, Phishing Testing, Dark Web Monitoring, Online Training, Drive Encryption, DNS Filtering, DMARC/SPF Monitoring, and much more.
  • No onboarding fees
  • An extensive onboarding assessment (no charge)

Co-Managed IT

Our Co-Managed IT package is designed for businesses with at least 50 users who want to enhance their internal IT team or outsource specific services to SIRKit's specialized technicians and consultants. This flexible model is perfect for organizations that need support in specific areas while maintaining control over others.

You have the freedom to select exactly the services and licensing that suit your unique needs. Whether it’s:

  • Helpdesk
  • Backup Management 
  • Cyber Security
  • Windows and Infrastructure Patching
  • MDM (Mobile Device Management)
  • 24/7 Monitoring (On-Premise or Cloud)
  • vCIO and Compliance Services (Proactive Services)
  • Microsoft 365 licensing
  • Or any other IT function

We’re here to cover the areas where you need us most strategically. With Co-Managed IT, you maintain control over your core IT functions while benefiting from the depth and breadth of SIRKit’s expertise, helping you navigate the complexities of IT management with confidence. Plus, your internal teams can utilize our enterprise tools, benefiting from decades of experience.

Want to learn more about our services? 

Contact us today and learn how our Managed IT Services can support your business.