Our History

Our Journey

SIRKit Ltd. was founded in 2007 by Kris Wilkinson, who began this journey out of his basement with a passion for cyber security, cloud and simple solutions. The company experienced swift growth in Yellowknife NWT and Edmonton AB, primarily due to a strong referral base. In May 2011, we opened our first office location, a cozy space that accommodated 2-3 people, marking our initial step into a structured organizational setup.

In 2010, we were pioneers in launching SIRKit360, a service offering Hosted Microsoft Exchange(e-mail), Microsoft Lync, Microsoft SharePoint, websites, and DNS, even before the inception of Office 365. This innovative step showcased our foresight in the IT domain, supporting several thousand users and establishing us as frontrunners in the field. The service eventually evolved to include virtual servers and offsite backups, maintaining an impeccable record with no major outages for almost 13 years.

Our Proactive Care compliance process for Managed IT Services was also initiated in the same year. This process was revolutionary and included a mandatory onboarding audit/assessment and year-round compliance checks for manage clients, offering a much deeper engagement than most and setting us apart from the competition. This comprehensive approach has been a major differentiator for SIRKit, ensuring the continual advancement and security of client systems. This process has since matured into an entire department of vCIOs and CAs, offering even more support on the strategic side and providing enhanced strategic support to our clients.

In 2013, we welcomed Shiraz Patel as a Level-3 Architect. His significant contributions led him to become a partner a few years later, and he continues to be a vital part of our organization. For the next few years, we experienced substantial growth, quickly outgrowing 2 more locations. Our services were refined numerous times to better meet our clients' needs.

In 2015, we shifted from hourly blocks to offering per-device managed IT subscriptions and started offering a comprehensive bundle taking care of almost everything for our clients, minimizing surprises. This included unlimited helpdesk, maintenance, monitoring and more security services. We continually upgraded our plans as the landscape changed protect clients.

In 2019, we designed and moved into a brand new 6600 square feet office, anticipating the need for a larger space due to our continuous growth. As of 2022, we foresee the necessity for an even larger space in the coming two years as we continue to expand.

In 2020, when the COVID-19 pandemic struck, we were fully prepared, having proactively designed our systems to enable our team to work remotely without impacting customer service or support. Our proactive approach was also mirrored at client locations years before, allowing them to remain operational with little to no impact on their remote working teams. During the same period, we restructured our team, processes and offerings, using EOS and TruMethods, to scale even further while not compromising the quality of services our existing clients had come to expect. We're certainly happy we did because our team almost doubled in size over the next 2 years.

Our journey has been recognized with several awards, including winning #2 in Canada on MSP501 in 2022, winning a top spot in Canada again in 2023, and receiving the Best Managed IT Services Company award from Acquisition International in 2022. These accolades reflect our commitment to excellence and our relentless pursuit of providing unparalleled security first IT solutions.

We are pumped for the future and will continue our journey to protect and serve our clients with innovative solutions and exceptional customer service. Our journey from a basement to a significant presence in the IT sector is a testament to our commitment to excellence, innovation, and our clients. We look forward to scaling new heights and reinforcing our presence in the IT sector.