Latest News & Blog Articles
Read up on the latest technology and recent events.


Outlook for Android to Require Android 9.0 or Above Starting July 10, 2023
Serious iOS and macOS Zero-Day Vulnerabilities Discovered Apple has released emergency security updates to address two zero-day vulnerabilities that have been exploited in recent attacks affecting iPhones, iPads, and Macs. These vulnerabilities could allow attackers to execute arbitrary code with kernel privileges or execute malicious code on iOS and macOS devices. What’s the risk? It


SIRKit hits incredible 99.7% CSAT score
SIRKit hits incredible 99.7% CSAT score We challenged our team to maintain an average CSAT score above 95% for an entire year. If you’re unfamiliar, CSAT is a customer satisfaction score. In our case, we ask clients to rate the support experience after each helpdesk ticket. The incoming data feeds the CSAT service, which impacts


Microsoft Authenticator MFA security enhancements are coming February 27, 2023
Microsoft Authenticator MFA security enhancements are coming February 27, 2023 Effective February 27, 2023, Microsoft is making number matching the default authentication method for their MFA (Multi-Factor Authentication) system. The incoming change improves security by ensuring users don’t accidentally click “Yes” or ignore the importance due to MFA fatigue. Multi-Factor Authentication for Microsoft 365 is


Microsoft 365 Native External Sender Security Feature – Set-ExternalInOutlook
Microsoft 365 Native External Sender Security Feature – Set-ExternalInOutlook We’re all annoyed by spam and spoofed e-mails (impersonation attempts). While most of it is harmless and fake, incorrectly opened attachments or links may lead to security incidents like ransomware or network breaches. As aggressive and thorough as Microsoft is with inbound e-mail scanning, it’s reasonable


Free Cyber-Security Assessment Tool for Business
Free Cyber-Security Assessment Tool for Business Small businesses are three times more likely to be targeted. Understanding if you have enough cyber-security to protect your business can be challenging and stressful. No network or system will ever be 100% secure; however, all companies, regardless of size, introduce a significant amount of protection if they implement


Cyber-Security Insurance Applications are getting tougher
Cyber-Security Insurance Applications are getting tougher As cyber-security incidents continue to climb, insurance providers have again responded by implementing even tighter policy screening protocols. Unfortunately, a considerable number of businesses remain exposed, and cyber-security insurance providers logically need to protect themselves from those who don’t follow cyber-security best practices. This article will help your business


Outlook for Android to Require Android 9.0 or Above Starting July 10, 2023
Serious iOS and macOS Zero-Day Vulnerabilities Discovered Apple has released emergency security updates to address two zero-day vulnerabilities that have been exploited in recent attacks affecting iPhones, iPads, and Macs. These vulnerabilities could allow attackers to execute arbitrary code with kernel privileges or execute malicious code on iOS and macOS


SIRKit hits incredible 99.7% CSAT score
SIRKit hits incredible 99.7% CSAT score We challenged our team to maintain an average CSAT score above 95% for an entire year. If you’re unfamiliar, CSAT is a customer satisfaction score. In our case, we ask clients to rate the support experience after each helpdesk ticket. The incoming data feeds


Microsoft Authenticator MFA security enhancements are coming February 27, 2023
Microsoft Authenticator MFA security enhancements are coming February 27, 2023 Effective February 27, 2023, Microsoft is making number matching the default authentication method for their MFA (Multi-Factor Authentication) system. The incoming change improves security by ensuring users don’t accidentally click “Yes” or ignore the importance due to MFA fatigue. Multi-Factor
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